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  1. Height/Weight, etc.
  2. Shipping
  3. Where is my order?
  4. Enjoying your case
  5. Contact Us

Size, weight, etc., for the BookCase for iPad

    • • How much does the case weigh?

iPad Classic
11.4 oz.
iPad Classic Stylus
13.4 oz.
iPad Alano
16 oz.
iPad Alano Stylus
18 oz.
iPad mini Classic
8.6 oz.
iPad mini HardBack
4.9 oz.
iPad mini Alano
8.6 oz.
iPhone Alano BookCase
2.8 oz.
iPhone Alano Slim
1.4 oz.
Nexus 7 Classic
6.5 oz.
Nexus 7 HardBack
4.5 oz.
Nexus 7 Alano
9.5 oz.
    • • What are the dimensions of the case (width, height, etc.)?

iPad Classic
7.75" wide × 10" tall × 0.8" thin
iPad Alano
7.75" wide × 10" tall × 0.8" thin
iPad mini Classic
5.8" wide × 8.3" tall × 0.8" thin
iPad mini HardBack
5.8" wide × 8.3" tall × 0.8" thin
iPad mini Alano
5.8" wide × 8.3" tall × 0.8" thin
iPhone Alano BookCase
2.75" wide × 5" tall × 0.8" thin
iPhone Alano Slim
2.4" wide × 4.5" tall × .65" thin
Nexus 7 Classic
5.25" wide × 8.15" tall × 0.8" thin
Nexus 7 HardBack
5.25" wide × 8.15" tall × 0.8" thin
Nexus 7 Alano
5.25" wide × 8.15" tall × 0.8" thin
    • • How much wider will my case be with the Stylus Compartment?

Your case will be approximately .25" wider. See the specs above for more details.

    • • How much weight does the Stylus Compartment add to the case?

The Stylus Compartment adds about 0.2oz to your case.

Production and shipping times

    • • How long does it take for my case to ship?

We get your order. We make your order. We ship your order. That can take as little as 3 days or as many as 14, but it all depends on what you got.
    • • How long does shipping take and what does it cost?

Depends where you live and how you want it to get there:

Inside the USA
Standard Delivery
2–8 days
$9.95
Inside the USA
FedEx Ground
1-5 days
$12.95
Inside the USA
FedEx Home Delivery
1-5 days
$12.95
Inside the USA
FedEx 2Day Express
2 days
$19.95
Inside the USA
FedEx Overnight
1 day
$49.95
Outside the USA
FedEx Global Express
3 days
$32.95
Outside the USA
USPS Canada
5-21 days
$13.95
Outside the USA
USPS Global
7-21 days
$18.95
    • • Do you ship internationally?

We will ship anywhere you can think to hide.
Shipping options will show up in the shopping cart when you enter your shipping address.
    • • How will I know when my case has shipped?

You will get an email with your tracking number. It is sent automatically to the email address you gave when you ordered.
    • • What does "awaiting fulfillment" mean?

"Awaiting fulfillment" means your order has been received.
    • • What does "awaiting shipment" mean?

"Awaiting shipment" means your order is in production and will be shipped as soon as it's finished, if you can please keep your pants on.
    • • Will there be any customs fees?

We don't know. It depends on the country you're having it shipped to; most countries charge little or no fee. There is no way for us to determine if there are going to be customs fees, or how much they may be. You are responsible for all customs fees, import taxes, etc. We do not track customs charges (if there are any), so please don't ask.
    • • My tracking number hasn't shown any movement for a while…

If it's for a USPS shipment outside the continental USA, we have no idea and can't do anything about it. The USPS does not track shipments once they leave the final US sorting station. So once your package is in the hands of your own country's postal service, the USPS Tracking Number stays where the USPS last had the package - in the US. For important or valuable packages, we highly recommend our FedEx Global Express service, which arrives in 1 to 3 days and is fully trackable all the way to your door.
Where's my case?

Enjoying your case

  • • How do I ...

...install the iPad? 0:09

…work the automatic sleep/wake? 0:18
(hint: open your case - it's automatic!)

…work the secret power button? 0:27

…take screenshots while the iPad is in the case? 0:47

…use the intellistand? 0:56

…remove the iPad? 1:17

    • • What is the MagnaGrip option? Will it hold tight?

MagnaGrip is - you're not gonna believe this - magnets. If you choose MagnaGrip, we use an array of special magnets to keep your case closed. It stays closed tight without elastic - unless you're into elastic. Stretchy, springy, flexible elastic...

    • • Do I need to polish or treat my Alano?

You don't have to. You can, if that's what you're into, but the leather wears nicely either way.

  • • What can I clean my case with?

A slightly damp cloth should take care of it.

    • • Return policy

If you aren't completely satisfied with your handmade Portenzo case, send it back to us within 30 days for a full refund. Cases with Custom Laser Engraving, Custom Printing, or Personal Embossing are not refundable.

  • • Warranty

Your Portenzo case is warranted against manufacturer's defects (faulty fit or function) for a period of 90 days. Your item will be repaired or replaced at the discretion of Portenzo.

Normal wear and misuse of the product are not covered by the manufacturer's warranty. If you accidentally cause damage to your case, email us about our replacement program.